Terms of Service

Effective Date: [9/22/2025]

Welcome to Crawford Residential and Industrial Repair (“Company,” “we,” “our,” or “us”). By accessing our website, requesting a quote, or hiring us for services, you agree to these Terms of Service. Please read them carefully.

1. Services

We provide residential and industrial repair, roofing, and related contracting services. All work will be performed in a professional and timely manner, subject to availability, scheduling, and agreed-upon terms.

2. Estimates and Contracts

  • Any estimate provided (verbally, in writing, or via our website) is an approximation and not a guaranteed final price.

  • Final costs may vary based on project scope, materials, site conditions, or unforeseen issues.

  • Work begins only after a signed agreement and/or deposit is received.

3. Payments

  • Payment terms will be clearly outlined in your contract or invoice.

  • Deposits may be required before scheduling work.

  • Final payment is due upon completion unless otherwise agreed.

  • Late payments may be subject to fees or interest as allowed by law.

4. Warranties and Guarantees

  • We stand by the quality of our workmanship. Specific warranty details (if applicable) will be included in your service contract.

  • Manufacturer warranties on materials are provided by the manufacturer, not by us.

  • Normal wear and tear, damage caused by weather, neglect, or third parties are not covered under warranty.

5. Customer Responsibilities

You agree to:

  • Provide safe and reasonable access to your property.

  • Obtain necessary approvals or permits unless otherwise stated in your contract.

  • Disclose any known issues (e.g., structural, electrical, plumbing) that may affect the work.

6. Scheduling and Delays

  • We make every effort to complete work on schedule.

  • Weather conditions, supply chain issues, or other unforeseen events may cause delays.

  • We will communicate promptly if rescheduling is required.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for incidental, indirect, or consequential damages.

  • Our liability for any claim related to our services will not exceed the amount paid for the specific project.

8. Website Use

  • The content on our website (text, images, logos) is owned by Crawford Residential and Industrial Repair and may not be used without permission.

  • You agree not to misuse our website or attempt to interfere with its functionality.

9. Privacy

Your use of our website is also governed by our [Privacy Policy]. We encourage you to review it to understand how we collect and protect your information.

10. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised “Effective Date.”

11. Governing Law

These Terms are governed by the laws of the State of Tennessee. Any disputes will be resolved in the courts located in Tennessee.